Sometimes, browser cache and cookies can interfere with downloads. Clear your browser's cache and cookies, then try downloading Tansee app again.

Click on the three dots in the top-right corner to open the menu.
Go to "More tools" and select "Clear browsing data."
In the popup, choose the time range (e.g., "All time") and check the boxes for "Cookies and other site data" and "Cached images and files."
Click "Clear data" to remove the cache and cookies.

Click on the three horizontal lines in the top-right corner to open the menu.
Select "Options" (or "Preferences" on macOS) and go to the "Privacy & Security" tab.
Under "Cookies and Site Data," click on "Clear Data."
Ensure that both "Cookies" and "Cached Web Content" are selected, then click "Clear."

Open the Safari menu from the top-left corner and select "Preferences."
Go to the "Privacy" tab and click on "Manage Website Data."
In the popup, click "Remove All" to delete all website data, including cookies and cache.

Click on the three horizontal dots in the top-right corner to open the menu.
Go to "Settings" and select "Privacy, Search, and Services" from the sidebar.
Under "Clear browsing data," click on "Choose what to clear."
Check the boxes for "Cookies and other site data" and "Cached images and files," then click "Clear."

Antivirus or firewall software may block certain file downloads. Temporarily disable these programs and try downloading again.

If you're experiencing issues with one browser, try using a different browser to see if it resolves the problem.

If none of the above steps work, reach out to Tansee's customer support for assistance.